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Drew McLellan chats with John Heenan
What you’ll learn about in this episode:
- The experiences John had on the client side that led him to work on matching up agencies and clients
- Why cohesive culture throughout the agency matters for clients
- Why you must treat your agency as your #1 client
- Crafting the first impression that leads will have of your agency
- The importance of getting crystal clear on what your agency is selling
- Director of Delivery: an important role inside modern agencies to make sure agencies deliver to clients
- Why agency owners need to get out of the day-to-day and focus on new business
- What John does differently to help agencies with new business
- Why your agency needs to be rapidly changing
John Heenan | agency growth consultant
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